Terms & Conditions

SHIPPING COST & TIMES

USA - FREE SHIPPING - 5-10 BUSINESS DAYS 

UK - FREE SHIPPING - 5-10 BUSINESS DAYS 

AUS - FREE SHIPPING - 5-10 BUSINESS DAYS 

DE - FREE SHIPPING - 5-10 BUSINESS DAYS 

ESP - FREE SHIPPING - 5-10 BUSINESS DAYS 

FR - EXPRESS SHIPPING - 4-7 BUSINESS DAYS 

IT - EXPRESS SHIPPING - 4-7 BUSINESS DAYS

FOR ALL OTHER COUNTRIES, PLEASE CALCULATE COSTS AND SHIPPING TIMES AT CHECKOUT.

 

SHIPPING TERMS

FOR USA & AUS FREE STANDARD SHIPPING

ORDERS ARE PROCESSED & SHIPPED ON THE SAME DAY EVERY WEEK AT THE FOLLOWING TIMES:

USA - EAST CAOST - THURSDAY - 8PM EST

USA - WEST COAST - THURSDAY - 5PM PT

AUS - FRIDAY - 10AM AEST

ALL ORDERS PLACED BEFORE THE ABOVE TIMES WILL BE INCLUDED IN THE END OF WEEK SHIPPING CYCLE. ANY ORDERS PLACED AFTER WILL BE INCLUDED IN THE FOLLOWING WEEK SHIPPING CYCLE.

 

FOR ALL OTHER COUNTRIES 

PLEASE ALLOW A MAXIMUM OF 3 DAYS TO PROCESS YOUR ORDER AND SEND.

 

TRACKING INFORMATION WILL BE PROVIDED FOR ALL PARCELS. IF THE TRACKING NUMBER IS DISPLAYING A PARCEL AS DELIVERED BUT YOU HAVE NOT RECEIVED THE PARCEL PLEASE EMAIL US AT INFO@DOMAGE.CO. WE ARE NOT RESPONSIBLE FOR ANY STOLEN OR LOST PARCELS AND UNDER THESE CIRCUMSTANCES WE ARE UNABLE TO OFFER A REFUND. 

 

RETURNS

AS OUR GARMENTS ARE BODY-CON AND LINGERIE STYLES WE DO NOT ACCEPT ANY REFUNDS OR EXCHANGES UNLESS AN ITEM IS DEEMED DAMAGED OR FAULTY PRIOR TO WEAR. THE DAMAGED OR FAULTY ITEM MUST BE IN BRAND NEW CONDITION, UNWORN WITH TAG STILL ATTACHED. 

IF YOU DO RECEIVE A DAMAGED OR FAULTY ITEM PLEASE CONTACT INFO@DOMAGE.CO WITHIN 5 DAYS OF RECEIVING THE PARCEL. 

 

DUTIES & TAXES

DEPENDING ON LOCAL CUSTOMS IN CERTAIN REGIONS, SALES TAX AND CUSTOM DUTIES MAY APPLY. THESE DUTIES WILL VARY DEPENDING ON THE VALUE OF THE TOTAL ORDER, WHAT THE ITEMS ARE MADE OF AND WHERE THE ITEMS WERE MANUFACTURED.

EACH COUNTRY HAS THEIR OWN RULES REGARDING DUTIES AND TAX. IF DUTIES AND TAX APPLY TO YOU, YOUR LOCAL CUSTOMS WILL ONLY DETERMINE THIS ONCE THE PARCEL IS RECEIVED INTO YOUR COUNTRY. DUE TO THIS WE ARE UNABLE TO PROVIDE THESE COSTS TO YOU AT CHECK OUT AND THESE CHARGES WILL BE ENTIRELY AT YOUR EXPENSE. 

PLEASE BE AWARE THAT IF YOU DECIDE NOT TO PAY THE IMPORT DUTIES AND TAXES WHEN YOUR PARCEL ARRIVES INTO YOUR COUNTRY, YOUR PARCEL WILL BE REJECTED AND YOU WILL NOT BE REFUNDED.  

 

PRIVACY

ANY INFORMATION PROVIDED TO US WHILST MAKING A PURCHASE WILL REMAIN PRIVATE AND WILL NOT BE SHARED WITH ANY THIRD PARTY. 

 

ALL TERMS & CONDITIONS ARE SUBJECT TO CHANGE WTHOUT NOTICE.